Last Updated: June 2026

At Westag, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, submit inquiries, request quotations, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Introduction

Westag is a Pakistan-based manufacturer and supplier of professional uniforms, workwear, and custom apparel solutions. We serve businesses, institutions, and organizations across multiple industries, including healthcare, hospitality, education, security, industrial, and corporate sectors.

This Privacy Policy applies to all visitors, customers, suppliers, and business partners who interact with our website and services.

2. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

• Full Name
• Company Name
• Business Email Address
• Phone Number
• Country or Region
• Business Information
• Shipping and Billing Details
• Order Requirements
• Uploaded Files, Designs, Logos, or Documents

Business Information

When requesting quotations or manufacturing services, we may collect:

• Product Specifications
• Quantity Requirements
• Fabric Preferences
• Branding Requirements
• Delivery Requirements
• Project Details

Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Referral Sources
• Pages Visited
• Date and Time of Visits

3. How We Use Your Information

We use collected information for legitimate business purposes, including:

• Responding to inquiries
• Providing quotations
• Processing orders
• Manufacturing products
• Delivering services
• Customer support
• Managing business relationships
• Improving website functionality
• Internal reporting and analytics
• Marketing and promotional communications (where permitted)
• Compliance with legal obligations

4. Quotation and Order Processing

Information submitted through inquiry forms, quotation requests, or manufacturing consultations may be used to:

• Evaluate project requirements
• Prepare quotations
• Estimate production timelines
• Coordinate manufacturing processes
• Communicate order updates

Failure to provide necessary information may limit our ability to provide services.

5. Customer Designs and Confidential Information

Westag understands the importance of protecting customer designs, artwork, branding materials, and business information.

We take reasonable measures to maintain the confidentiality of:

• Logos
• Design Files
• Product Specifications
• Technical Packs
• Manufacturing Requirements
• Business Information

However, no method of electronic storage or transmission is completely secure, and absolute security cannot be guaranteed.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve user experience
• Remember preferences
• Analyze website traffic
• Measure website performance
• Support marketing activities

Users may disable cookies through their browser settings, although some website features may not function properly.

7. Marketing Communications

We may send communications regarding:

• Quotations
• Product Updates
• New Services
• Promotions
• Business Announcements

You may opt out of marketing communications at any time by contacting us or using any available unsubscribe option.

8. Sharing of Information

Westag does not sell, rent, or trade personal information to third parties.

We may share information with trusted service providers only when necessary for:

• Website hosting
• Payment processing
• Shipping and logistics
• Technical support
• Legal compliance

Such parties are expected to maintain appropriate confidentiality and security standards.

9. Data Retention

We retain personal and business information only as long as necessary for:

• Providing services
• Maintaining business records
• Fulfilling contractual obligations
• Legal and regulatory compliance
• Resolving disputes

When information is no longer required, reasonable efforts will be made to securely delete or anonymize it.

10. Data Security

Westag implements commercially reasonable security measures designed to protect information against:

• Unauthorized access
• Misuse
• Disclosure
• Alteration
• Loss
• Destruction

While we strive to protect your information, no online platform can guarantee complete security.

11. Third-Party Services

Our website may contain links to third-party websites, services, or applications.

Westag is not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of any external websites they visit.

12. International Visitors

If you access our website from outside Pakistan, you understand that your information may be transferred to and processed in Pakistan or other jurisdictions where our service providers operate.

By using our website, you consent to such transfers.

13. Children’s Privacy

Westag’s website and services are intended for business and professional use.

We do not knowingly collect personal information from individuals under the age of 13. If such information is identified, appropriate steps will be taken to remove it.

14. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion of personal information
• Object to certain processing activities
• Withdraw consent where applicable

Requests may be submitted using the contact information provided below.

15. Changes to This Privacy Policy

Westag reserves the right to update or modify this Privacy Policy at any time.

Changes become effective when posted on this page. Continued use of the website after updates indicates acceptance of the revised policy.

We encourage users to review this page periodically.

16. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Westag

Website: https://westag.com.pk

Email: info@westag.com.pk

Business Hours: Monday – Saturday

Customer Support: Available through our website contact form.

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.